Anstel Brands Satisfaction Guarantee

If you are not satisfied with your purchase from this website, you can return your order within the timeframes outlined below to receive a full refund or exchange. (excluding shipping fees).

Full priced items: 30 days from delivery
Promo/Sale items: 14 days from delivery

We do not offer change of mind returns for products reduced to clear.

The product must be in brand new & unused condition and in the state you received it, preferably in the original packaging. Of course, we understand that the product can be taken out of the packaging to see if it is according to your expectations. However if the product is damaged during opening, assembly or trial, there is a chance that you won't get the full refund or exchange.

This policy applies to brand new products purchased on this website and excludes Clearance items, spare parts, and ex-demo, seconds, or refurbished products.

For hygiene reasons we are unable to offer change of mind returns on the following product types:

Cot mattress
Bassinet/cradle mattresses
Change mats
Mattress protectors
Pillows

Consideration may be given where a product can be verified that it is unopened and in fully-sealed packaging.

To complete your return, simply contact us via the Baby Bunting Customer Care.

We will ask for proof of purchase and your reason for returning.
Once your return has been authorised, we can arrange return freight on your behalf; the return shipping fees will be deducted from your refund. After your goods have been received by us they will be inspected. Once authorised, your refund or exchange will be processed within 3-5 business days.

There are certain situations where a full refund or exchange cannot be offered:

The goods show signs of use
Any item not in its original condition, is damaged or missing parts (for reasons not due to our error)

If for any reason we are unable to authorise your refund or exchange we will notify within 1-2 business days of your goods being returned and discuss your available options.

This Returns policy covers change of mind returns only, and does not affect a customer's right to return a product under consumer guarantees or Manufacturer's warranties.

Product Details

Product Details

Reviews

Reviews

Specifications

Specifications

Product care

Product care

Seller

Seller

Returns

Returns

BabyRest DuoCore Bamboo Cot Mattress - 132 x 70 x 9.5 cm